Terms of use :

General conditions

• immo.vu accepts ads from professionals (agencies, notaries…) as well as from private owners.
• For professionals, publication and management of the ads is done directly on-line via the Manager. No program, software or license is required to publish an ad on our portal. All you need is your internet connexion.
• The publication of one (1) ad is done via a specific form only.
• The Manager (member’s account) is reserved to real estate professionals.
• The news bulletins addressed to our members will be published in the Manager.
• The announcers are responsible for the contents and follow up of their ads.
• The announcers have the responsibility to verify the accuracy of their ads, their contact information and to make (if necessary) the required modifications or corrections. immo.vu declines any responsibility in case of mistakes or inaccuracies.
• The announcers can correct/modify their ads and change their contact data via the Manager or via email.
• The contact information published on-line must at least include the phone number and the email address (integrated into the contact form so to avoid spam).
• No contact information (email, url, phone) in the description of an ad (use the existing contact fields).
• immo.vu reserves the rights to modify or decline an ad or image, if required.
• immo.vu will not transmit personal data of its members/users to any third party.
• immo.vu does not send emails with attachments (except possible replies to demands made from the Manager and/or the Order form). We will not ask any sensitive information via email (credit card number, password etc.).
  Note: If ever you receive an email that does not correspond to our above mentioned practices, it is most certainly a third party and/or a spam/virus. Please delete those emails and/or forward them at abuse@immo.vu
• immo.vu is not responsible for the contents of messages sent from our contact forms (ad detail, tell a friend) or of the contents/credibility of the messages, that we always send in good faith, to our partner-members (“not found ?” form).
• immo.vu does its best to assure a maximum availability of this site. Nevertheless, our site might be temporarily unavailable during site maintenance, because of technical difficulties out of our control, and/or peak traffic. However, this sort of annoyance does not justify a refunding from immo.vu

Offers and Demands

• immo.vu accepts property requests. The publication of a request is free for private owners.
• in order to be published, a request must include complete contact information (name, phone, email).
• immo.vu will neither reveal contact information of a request nor distribute it to third party.
• immo.vu reserves the rights to decline any request that is incomplete or too vague.
• any agency or private owner wishing to answer to a request will first have to contact us. They will be asked to publish the corresponding ad on immo.vu in order to obtain the contact information.
• our partner-members (exclusively) will have a priviledged access to requests in their area.

Credits

• To be able to publish real estate ads on our site via the Manager (member’s account, reserved to professionals) “credits” are required.
• One (1) credit equals one (1) published ad (on-line) during 2 months.
• One (1) ad includes one to five (1 to 5) images.

Publication - Expiration - Extension

• The credits will appear in the member’s account (Manager) as soon as payment is received.
• The credits are valid for 6 months and are not refundable.
• The “pending” ads will be published as soon as possible. The credit balance is updated regularly.
• The “pending” ads, where a confirmation/modification is still required by the announcer, will be deleted after 2 weeks of inactivity. In that case, the credit will be debited and the ad will be deleted from the Manager.
• After 2 months, a published ad expires automatically (is put off-line), before being definitively deleted from the Manager -unless explicitly renewed via the adequate button (or via email).
• The lifespan of an ad can be extended for 2 extra months (cost of extension: one (1) credit per ad).

Fees

• Price : 2 euros per ad.
• Accepted payments: via bank transfer, by check (only in Belgium ) or credit card (Visa, Mastercard) via Paypal.
• Invoice for agencies and real estate professionals: via email, to be printed out.
• The prices and conditions are subject to modifications at any time (see table in the Manager).

Photos

• Maximum size, see Manager.
• Format JPG (jpeg) only.
• Immo.vu accepts photos, plans, drawings, computer generated pictures, and other renderings of your estate.
• No agency logo or inappropriate image.
• No “mosaic” photo (multiple frames)
• By default, in the absence of any photo, a pictogram will appear.
• For postal mail orders, please add the required postage to get your printed photos returned (optional service).

Banners – Logo

• Gif or jpeg (jpg) format, 150x60 pixels
• No animated gif.
• The announcers must provide the banner to be published on-line. (Note : immo.vu can provide an additional graphic design service, see price list in the Manager)
• Preliminary conditions for real estate professionals: minimum 10 ads (on-line) in the Provinces or 20 ads (on-line) in Brussels.
• Only our members can publish a banner. By respect for our members, there will be no exception to this rule. To become a member, one just needs to publish ads on our portal.
• If you are not a real estate professional, and yet you would like to publish a commercial banner, please contact us.
• For agencies and real estate professionals, the publication period of a banner is 2 months, renewable.
• immo.vu reserves the right to suspend the renewal of a banner if the preliminary conditions (indicated above) are no longer fulfilled.
• Banners will be available in priority to members who have the most ads (on-line).
• Banner fees vary according to provinces / regions (see table in the Manager).